Gordon Xiong from Wheaton, WO, Xintong Liu from Shandong, China, and Kristen Lee from Dallas, TX are U of A students majoring in Hospitality. In fall 2018, they joined Dr. Wang’s service learning course HESC 455V Special Topics: Festival Management and Analysis. Here’s what they say about their service learning experiences! Is it your first time taking […]

Gordon Xiong from Wheaton, WO, Xintong Liu from Shandong, China, and Kristen Lee from Dallas, TX are U of A students majoring in Hospitality. In fall 2018, they joined Dr. Wang’s service learning course HESC 455V Special Topics: Festival Management and Analysis. Here’s what they say about their service learning experiences!

Is it your first time taking a service learning course?

Yes, it was a completely new experience for us. We did not know what to expect.

Describe ways in which the service learning experience is different from the traditional classroom approach to learning.

This service learning experience was very hands on. We got the chance talk to all of the vendors. We also got a first hand look at festival operations.

Describe a time when you had to use problem-solving skills during your experience.

A vendor selling jewelry was completely unapproachable. She was always busy when I approached her for an interview. We solved the problem by talking with her assistant.

In your opinion, what are the biggest benefits of service learning courses? And what was your biggest take?

We get a hands-on experience and we get to contribute to the community or project that we get to work on. We gain practical knowledge. We enjoyed forming friendships with all of the vendors.

Describe your most moving experience during your service-learning course.

The most moving moment of our service-learning project was when the vendor gave our group member Gordon a free necklace.

What is your number one piece of advice you would offer to a future service-learning student?

Cherish the experience and perform at your best!