Contents
Audio – transcript
For audio files, a text transcript should be made available.
WCAG 2.0 Guideline 1.2.1—”An alternative for time-based media is provided that presents equivalent information for prerecorded audio-only content.”
The Global Campus currently uses two companies for captioning and transcripts: 3PlayMedia and Automatic Sync Technologies. Please contact your instructional designer to help determine how to get transcripts produced for audio files. Payment for these services will be determined by a number of factors.
Video – captions
If videos are used, a synchronized transcript (captions) should be used.
WCAG 2.0 Guideline 1.2.2—”Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such.”
Closed Caption (cc) button with captions displayed.
The Global Campus currently uses two companies for captioning and transcripts: 3PlayMedia and Automatic Sync Technologies. Please contact your instructional designer to help determine how to get videos captioned for your course. Payment for these services will be determined by a number of factors.
Captioning Specific Video Types in Courses
Kaltura
If you have a caption file available (SRT format), this file can be uploaded for your video by a Kaltura administrator. If you do not have a caption file, contact your instructional designer to inquire about captioning services.
ECHO360
If you have a caption file available (SRT format), this file can be uploaded for your video by a ECHO 360 administrator. If you do not have a caption file, contact your instructional designer or tech support to inquire about captioning services.
NBC Learn
The university has a campus-wide license for NBC Learn videos. Most of these videos are already captioned.
YouTube
Do not rely on YouTube’s auto-captioning feature. As many of you know, YouTube has an auto-captioning feature. It is important to note that the results are usually too inaccurate to use (captions less than 90% accurate are considered useless), so do not rely on this feature. You can, however, use the automatic caption as a starting point and make corrections to the file so it is accurate. Learn how to add and edit YouTube captions.
If you click the “cc” button on the video and only see the auto-caption feature, the video does not include true captioning. If you view listen to the video while watching the captions, you will likely notice many problems. For example:
If you have a caption file available (SRT format), you can upload this to your YouTube account. If you need a caption file generated, you can use a third party tool. Do not rely on automated captions from YouTube as these are generally not reliable.
If you have a text transcript of the video, you can use an application like Camtasia to synchronize the file and export an SRT file, which can then be imported to YouTube. Learn how to add captions in Camtasia.
You can use a third party tool like 3Play Media or Automatic Sync Technologies. Ask your instructional designer if these tools are available for your use.
Note: If you must caption videos in a YouTube account that is not yours, please contact your instructional designer since you will not have rights to upload caption files to anyone else’s account.
Camtasia
Some faculty use a tool called Camtasia to record and edit videos. If you have a transcript of the audio, you can easily synchronize this with the video in Camtasia to create a captioned (open or closed). You can also export the caption file (SRT format) for use in other programs. Learn how to add captions in Camtasia.
Blackboard Collaborate
Collaborate is a web conferencing tool available in Blackboard Learn. The method to caption will depend on whether you require live captioning or captioning for a recording that was not captioned live.
Captioning Collaborate Recording
- Download mp4 file of recording
- Upload the file to Kaltura in Blackboard
- The file will be submitted for captioning
Live Captioning/Transcription
Live captioning generally occurs when a student has a request for this accommodation from the CEA. If the session is recorded, the captioning will be captured with the recording.
- The person who will do the live transcription will be entered into the course.
- With the Collaborate session open, designate that participant as the person doing the captioning by right-clicking on their name in the participant panel and selecting “Closed-Captioning“.
- This person will open the Closed-Captioning panel (select “Window” in the toolbar and select “Show Closed-Captioning” or Ctrl+F8 on Windows/ CMD + F8 on MAC), where the transcript will be entered.
- Anyone who chooses to view the captions must select “Show Closed-Captioning” as described above. Options for background color and fonts are available at the top of the panel.
Note: View this manual for more information about closed-captioning in Blackboard Collaborate.
Additional Resources
- DIY Captioning Techniques from Accessible Classroom Technologies (ACT)
- Captions, Transcripts, and Audio Descriptions from WebAIM – Learn more about creating accessible video and audio.