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Step-by-step instructions for scheduling and completing your ProctorU online authentication:

Please follow the step by step instructions below to:

  1. Create your ProctorU Account
  2. Add your UCard Institution if you already have an account
  3. Schedule your authentication session and test your equipment
  4. Complete your authentication session and create your ProctorU digital student identity

 

If you do not already have a ProctorU account, you will first need to create your account:

If you have an account, skip down to, “If you already have a ProctorU account

Go to go.proctoru.com and create a new student account by selecting New User? Create an Account

create an account

 

 

 

 

 

 

 

 

 

 

 

 

 

Enter your user information to create your account.

enter account information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For Institution, select UCard Authentication – UARK

Accept the terms and conditions, and click Create Account

3.select_institution__

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you already have a ProctorU account:

Log into your account using your username and password.

log into account

 

 

 

 

 

 

 

 

 

 

 

 

 

Select Edit Account from the left-hand menu.

edit account

 

 

 

 

 

 

 

 

 

 

 

 

 

Under Enrollments, select Add Enrollment

add enrollment

 

 

 

 

 

 

Select UCard Authentication – UARK

select institution

 

 

 

 

 

 

 

 

Verify that you now have a second enrollment: UCard Authentication – UARK

confirm ucard enrollment

 

 

 

 

 

 

 

 

Select Update Account

update account

 

 

 

 

 

 

 

 

 

 

 

Select My Sessions to return to your account homepage.

my exams

 

 

 

 

 

 

Create your UCard Authentication appointment:

Note: Your student account will be charged $22 for the card and $3 for shipping.  Your ID card will be mailed to your home address listed in UAConnect.  You will have to sign for the card when it is delivered. Send questions to idcard@uark.edu.  Online students with ID cards cannot access the HPER (the U of A on-campus gym) or athletic tickets because online students are not charged the corresponding fees. You may visit the Pat Walker Health Center and pay the fee at the time of your visit.

Select Create UCard

If you need technical support, click Need Support? Chat Now!

1 - User Selects Create Ucard

 

 

 

 

 

 

 

 

 

 

 

Confirm that you want to schedule your UCard Creation session by selecting Schedule Session.

Create Ucard Prompt

 

 

 

 

 

 

 

 

Select a day and time for your appointment, and click Select.

To confirm, click Schedule.

User Selects Appointment

 

 

 

 

 

 

 

 

 

Select Technology Check to test your setup.

Select My Exams to return to your main account page.

session confirmation

 

 

 

 

 

 

 

 

You will now see your appointment with a countdown timer on your My Exams page.

If you have questions, select Have Questions? to get in touch with ProctorU.

Select Reschedule if you want to reschedule for a different appointment.

main account page

 

 

 

 

 

 

 

 

Test out your equipment well in advance of your appointment by clicking the following link. If you need assistance, fill out your information and click Connect to a live person

ProctorU Test It Out Webpage

ProctorU Test it out

 

 

 

 

 

 

 

 

 

 

At the time of your appointment, select Start Exam.

4 - Ucard Start

 

 

 

 

 

 

 

 

 

Click Yes to confirm your UCard Creation appointment.

5 - Confirm Appointment on Start Page

 

 

 

 

 

 

 

 

 

 

Present your government-issued identification in front of the camera, and select Take Snapshot.

Photo ID Picture (optional)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Take your picture by selecting Take Snapshot.

Self Picture

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Follow the Steps 1, 2 and 3 to initiate your proctored authentication session.

Start Page

 

 

 

 

 

 

 

 

 

 

Download and Run the applet to start your session.

Click Get Live Help if you need assistance.

Download and Run Applet

 

 

 

 

 

 

 

 

 

 

Once your session starts, a chat window with your proctor will appear. Please follow the directions of your proctor to begin your authentication.

Chat box with Proctor

 

 

 

 

 

 

 

 

 

 

 

 

 

Your proctor will unlock the authentication session.

Authentication unlocked by proctor

 

 

 

 

 

 

 

 

 

 

 

 

 

Follow the instructions to create your public records authentication quiz and click Submit.

IDology Information

 

 

 

 

 

 

 

 

 

 

 

 

 

Read the instructions carefully, and select Begin Authentication.

Create Ucard instructions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Complete your authentication challenge questions. Click Submit.

Challenge questions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Complete the Keystroke challenge by simply typing the statement in the window. You will be required to type the keystroke challenge twice. Click Submit.

Keystroke Analysis

 

 

 

 

 

 

 

 

 

Click Close once your have completed your authentication.

Pass Authentication