This graphic illustrates the average SHEP (Survey of Healthcare Experiences of Patients) in Fayetteville, Little Rock, Shreveport and Memphis VA Hospitals and clinics. Memphis was rated the lowest at .70, while Little Rock was rated the highest at .79. Fayetteville closely followed Little Rock at .78, and Shreveport received an average SHEP of .77.
Good beginning on a descriptive headline here. Remember what this is measuring: “The data below shares what Veterans have said about their own experiences accessing care. ”
We’ll work on breaking out the four separate scores to analyze any deviation in primary and specialty care.